Had a water heater breakdown. Connor Joseph addressed addressed all my questions and concerns patiently and pointed me in the right direction. I would definitely recommend silco and especially Connor!
We’ve had Silco work on our HVAC three or four times since moving to the area in 2022 and every time, including Connor replacing a capacitor in an AC unit today in the middle of a heat wave, the service has been outstanding. Extremely quick response time, quick but careful diagnostics, and great explanations of repair/replace options. The guys are friendly, professional, and efficient - highly recommend.
Response from the owner 14:08 10 Jul 25
Hello Annie,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you've consistently received outstanding service from our team, especially during such crucial times like a heat wave. It's great to know that Connor and the rest of our team have been able to provide quick and thorough service while keeping you informed about your options. Your recommendation means a lot to us, and we're grateful for your trust in Silco Plumbing, Heating, Air Conditioning & Drain Cleaning. If you ever need anything in the future, please don't hesitate to reach out. Best regards, The Silco Team 
Connor from Silco was great. He is very knowledgeable, thorough, polite and pleasant. Connor answered all questions and explained everything he had to do. He went over & above with all he did. Silco is lucky to have him. If/when I need them again, will ask to have Connor do the work.
Response from the owner 15:34 27 Jun 25
Hello D,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Connor provided you with exceptional service. It's always our goal to ensure our customers feel informed and satisfied, and we're delighted that Connor went above and beyond to meet your needs. Your kind words will certainly be shared with him and the rest of our team. We look forward to serving you again in the future, and we’ll be sure to have Connor ready to assist you. Best regards, The Silco Plumbing, Heating, Air Conditioning & Drain Cleaning Team 
Nico got right to the job and installed our new water heater so happy to have hot water Thank you Nico
Response from the owner 14:49 07 Mar 25
Hi Bette,Thank you for your great review! We're so glad to hear that Nico was able to quickly install your new water heater and that you're enjoying hot water again. We really appreciate your feedback and will be here if you need any further assistance! Jerry Silverio, Owner 
Joe with Silco Plumbing is excellent. Highly recommend. Professional service and great communication
Response from the owner 20:19 19 Feb 25
Hello Kirk,Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Joe and our team at Silco Plumbing, Heating, Air Conditioning & Drain Cleaning. Providing professional service and clear communication is always our top priority, and it's great to know we met your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future.Best regards, The Silco Team 
Thank you Niko! Excellent service and understanding with my elderly parents. Finally, 2 toilets changed, after 70yrs! 😉
Response from the owner 15:50 10 Jan 25
Hi Linda,Thank you so much for the kind words! It was a pleasure helping out, and I'm glad we could make the process smooth for your parents. Here's to 70 more years of comfort with those new toilets! 😊 Don't hesitate to reach out if you need anything else! Jerry Silverio, Owner 
Very good experience with Silco. Nico D.arrived right in time and got right to work. Pleasantly we need no other repairs or replacement. I called Silco following a "you gotta replace the furnace"" bad call by a National firm. That firm never followed up on the replacement call,made me suspicious. Thanks Silco and Nico Ducette.
Response from the owner 16:16 13 Dec 24
Hi Joe,Thank you for sharing your experience! We're so glad Nico could provide timely and honest service, giving you peace of mind without unnecessary repairs or replacements. We appreciate your trust in Silco and are here whenever you need us! Jerry Silverio, Owner 
Prompt, reliable, professional, courteous and their workmanship is first rate. I needed plumbing work done at my home and Nikko was superb. He was all of the above and cleaned up so well you would never have known he had done any work. Thank you again Nikko!
Response from the owner 15:40 25 Oct 24
Hi Carolyn.Thank you so much for your kind words! We're thrilled to hear that Nikko exceeded your expectations with his professionalism and attention to detail. We pride ourselves on providing prompt and reliable service, and it's wonderful to know that the cleanup left your home just as it was. We look forward to assisting you with any future needs! Jerry Silverio, Owner 
Silco Plumbing was a huge help and thoroughly professional when my toilet tank leaked from the second floor through the kitchen ceiling. Silco Plumbing sent someone that day and he tackled all the issues he found with the toilet. I feel lucky to have Silco Plumbing in my contacts. Ben was excellent to work with.
Response from the owner 15:13 20 Sep 24
Hi Kitty,Thank you for your thoughtful review! We're so glad we could assist you quickly and professionally with the leak. It's great to hear that Ben provided excellent service, and we're happy to be in your contacts for any future plumbing needs! Jerry Silverio, Owner 
Ben did a great job!! He was here 10 mins early, which we liked. And he did a great job fixing our leaking bathroom faucet and toilet. Thanks Ben. Thanks Silco.
Response from the owner 04:07 16 Aug 24
Hi Ronnah,Thank you for your fantastic review! We're glad to hear that Ben arrived early and did a great job fixing your bathroom faucet and toilet. We appreciate your support and look forward to helping you again in the future! Jerry Silverio, Owner 
Our Numbers in Andover, MA
Why Andover Homeowners Rely on Silco Plumbing
Plumbing problems never wait for a convenient time. A burst pipe in the middle of the night, a water heater that stops working on a cold morning, or a hidden leak that damages your walls, these moments can turn stressful fast.
That’s why Silco Plumbing offers 24/7 emergency plumbing service across Andover. Whenever you need help, our experienced plumbers are ready to respond with reliable solutions and genuine care for your home.
Our commitment is to be there for you with our 24/7 emergency service, because we know that emergencies don’t watch the clock.
Plumbing & Heating Services in Andover – Anytime You Need Us
We know that plumbing and heating issues can’t wait. Our certified professionals handle every situation—big or small, with precision and expertise.
- 🚽 Toilet Replacement & Repair: From minor leaks to complete new installations, we handle it all.
- 🚨 24/7 Emergency Plumbing: Fast, reliable help when you’re facing leaks, bursts, or backups.
- 🌱 Drain Relining: Our trenchless method repairs underground pipes without tearing up your yard.
- 🔧 Plumbing Repairs & Installations: Dependable service for fixtures, faucets, valves, and everything in between.
- 🏠🏢 Residential & Commercial Plumbing: Professional plumbing solutions for homes and businesses throughout Andover.
- 💧 Leaking Pipe Repair & Detection: We use modern diagnostic tools to locate and fix leaks before they cause serious damage.
- ✨ Sink & Faucet Replacement & Repair: Replace outdated fixtures or repair constant drips with our efficient, modern solutions.
Why Choose Silco Plumbing in Andover?
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From emergency repairs to system upgrades, Silco Plumbing is Andover’s trusted choice for professional plumbing, heating, and cooling services. Give us a call and experience the kind of care and craftsmanship that keeps customers coming back.
Our Plumbing Work in Andover, MA
Peter’s Shower Fix – Smooth Pressure, Perfect Balance
When Peter in Andover noticed his Kohler shower valve wasn’t working properly, he reached out for expert help. Our team arrived promptly, diagnosed the problem, and replaced the old valve with a sleek Chrome Symmons pressure-balance model and a new remodeling plate.
The result? A shower that looks refreshed, operates flawlessly, and delivers consistent water pressure every time.
