Allison Betsold
2 months ago
Joe is my hero. My man came and immediately diagnosed and fixed the shoddy work performed by a different plumbing company and did a truly spectacular job. Every time he emerged from the bathroom he greeted me with a huge smile and reassuring progress reports. Request him for your next job, you won't regret it.
Barbara Shea
4 months ago
Michael Palermo
4 months ago
Great workmanship, easy to work with, reasonably priced
Alan Sugerman
4 months ago
Joe and Jason are the best! Took care of both the air conditioning system and furnace
Charlie Lynch
5 months ago
One day service to repair AC generator. Joe did what was needed to repair the unit and now it's going to be a cool summer.
Carol Charest
6 months ago
We were very pleased, besides coming out in such a short notice he was on time and installed our new toilet & shut off. I would recommend Silco to family and friends if they should need a plumber.
Patricia Weems
8 months ago
The Silco team repaired a complicated plumbing problem in my home that lead to the main drain. They were highly skilled, professional and diligent about staying with the problem until it was resolved! Addtioionally, they were very personable thoughout the completion of the job.
HASSAN MANSARAY
8 months ago
Silco Plumbing is the real deal for all your plumbing and heating needs! You’re are definitely guaranteed satisfaction. The company is dedicated, dependable and professional in working with you. I have consistently call on Jerry and his team - installed my boiler, heating and cooling systems. Special shout out to Joe! The best!!!
TJ
10 months ago
I had a great experience with Silco. Technician Joe Pilla was outstanding. He was informative and professional. I would recommend Silco to anyone with Furnace issues or needs
Nicholas Sidie
1 year ago
We hired Sico for an emergency service and they had a tech arrive in less than an hour. Jerry was very helpful and made our emergency top priority. Their service was top notch, and price was very reasonable. We at Aspen Environmental are very grateful for their prompt repose, and they will be our first call when we have a pluming issue. Can't say enough good things about Jerry and his crew.
Smit Patel
1 year ago
Had a water heater breakdown. Connor Joseph addressed addressed all my questions and concerns patiently and pointed me in the right direction. I would definitely recommend silco and especially Connor!
Annie Leonard
1 year ago
We’ve had Silco work on our HVAC three or four times since moving to the area in 2022 and every time, including Connor replacing a capacitor in an AC unit today in the middle of a heat wave, the service has been outstanding. Extremely quick response time, quick but careful diagnostics, and great explanations of repair/replace options. The guys are friendly, professional, and efficient - highly recommend.
Response from the owner 1 year ago
Hello Annie,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you've consistently received outstanding service from our team, especially during such crucial times like a heat wave. It's great to know that Connor and the rest of our team have been able to provide quick and thorough service while keeping you informed about your options. Your recommendation means a lot to us, and we're grateful for your trust in Silco Plumbing, Heating, Air Conditioning & Drain Cleaning. If you ever need anything in the future, please don't hesitate to reach out. Best regards, The Silco Team
D
1 year ago
Connor from Silco was great. He is very knowledgeable, thorough, polite and pleasant. Connor answered all questions and explained everything he had to do. He went over & above with all he did. Silco is lucky to have him. If/when I need them again, will ask to have Connor do the work.
Response from the owner 1 year ago
Hello D,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Connor provided you with exceptional service. It's always our goal to ensure our customers feel informed and satisfied, and we're delighted that Connor went above and beyond to meet your needs. Your kind words will certainly be shared with him and the rest of our team. We look forward to serving you again in the future, and we’ll be sure to have Connor ready to assist you. Best regards, The Silco Plumbing, Heating, Air Conditioning & Drain Cleaning Team
Bette Faucette
2 years ago
Nico got right to the job and installed our new water heater so happy to have hot water Thank you Nico
Response from the owner 2 years ago
Hi Bette,Thank you for your great review! We're so glad to hear that Nico was able to quickly install your new water heater and that you're enjoying hot water again. We really appreciate your feedback and will be here if you need any further assistance! Jerry Silverio, Owner
Kirk Brunson
2 years ago
Joe with Silco Plumbing is excellent. Highly recommend. Professional service and great communication
Response from the owner 2 years ago
Hello Kirk,Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Joe and our team at Silco Plumbing, Heating, Air Conditioning & Drain Cleaning. Providing professional service and clear communication is always our top priority, and it's great to know we met your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future.Best regards, The Silco Team
Linda Rosenthal
2 years ago
Thank you Niko! Excellent service and understanding with my elderly parents. Finally, 2 toilets changed, after 70yrs! 😉
Response from the owner 2 years ago
Hi Linda,Thank you so much for the kind words! It was a pleasure helping out, and I'm glad we could make the process smooth for your parents. Here's to 70 more years of comfort with those new toilets! 😊 Don't hesitate to reach out if you need anything else! Jerry Silverio, Owner
Joe Domina
2 years ago
Very good experience with Silco. Nico D.arrived right in time and got right to work. Pleasantly we need no other repairs or replacement. I called Silco following a "you gotta replace the furnace"" bad call by a National firm. That firm never followed up on the replacement call,made me suspicious. Thanks Silco and Nico Ducette.
Response from the owner 2 years ago
Hi Joe,Thank you for sharing your experience! We're so glad Nico could provide timely and honest service, giving you peace of mind without unnecessary repairs or replacements. We appreciate your trust in Silco and are here whenever you need us! Jerry Silverio, Owner
Carolyn Cohan
2 years ago
Prompt, reliable, professional, courteous and their workmanship is first rate. I needed plumbing work done at my home and Nikko was superb. He was all of the above and cleaned up so well you would never have known he had done any work. Thank you again Nikko!
Response from the owner 2 years ago
Hi Carolyn.Thank you so much for your kind words! We're thrilled to hear that Nikko exceeded your expectations with his professionalism and attention to detail. We pride ourselves on providing prompt and reliable service, and it's wonderful to know that the cleanup left your home just as it was. We look forward to assisting you with any future needs! Jerry Silverio, Owner
Kitty Harold
2 years ago
Silco Plumbing was a huge help and thoroughly professional when my toilet tank leaked from the second floor through the kitchen ceiling. Silco Plumbing sent someone that day and he tackled all the issues he found with the toilet. I feel lucky to have Silco Plumbing in my contacts. Ben was excellent to work with.
Response from the owner 2 years ago
Hi Kitty,Thank you for your thoughtful review! We're so glad we could assist you quickly and professionally with the leak. It's great to hear that Ben provided excellent service, and we're happy to be in your contacts for any future plumbing needs! Jerry Silverio, Owner
Ronnah Wandera
2 years ago
Ben did a great job!! He was here 10 mins early, which we liked. And he did a great job fixing our leaking bathroom faucet and toilet. Thanks Ben. Thanks Silco.
Response from the owner 2 years ago
Hi Ronnah,Thank you for your fantastic review! We're glad to hear that Ben arrived early and did a great job fixing your bathroom faucet and toilet. We appreciate your support and look forward to helping you again in the future! Jerry Silverio, OwnerOur Track Record in Billerica, MA
Your Complete Water Heater Service Partner in Billerica
- Expert Repairs: From minor leaks to thermostat failures, we deliver fast, lasting repairs to keep your hot water flowing.
- Water Heater Replacement Services: When your water heater’s lifespan ends, we help select and install a new, energy-efficient model tailored to your home.
- Tankless Water Heater Setup: Experience unlimited hot water and lower utility bills with modern, space-saving tankless systems.
- Scheduled Maintenance & Inspections: Extend your water heater’s life and prevent breakdowns with our thorough annual servicing.
- Gas & Electric Heater Specialists: We repair and replace all major gas and electric water heater brands with precision.
- 24/7 Emergency Service: Hot water emergency? We’re available around the clock to fix your system fast.
Water Heater Troubles We Solve for Billerica Homes
Inconsistent temperatures, rusty water, odd sounds, or leaking tanks all indicate your water heater needs professional care. Don’t ignore the signs. Routine maintenance keeps your system running strong.
🚿 Hot water running out quickly? We repair heating elements, thermostats, and gas valves to ensure steady hot water supply.
💧 Leak or dampness around your tank? We promptly fix or replace faulty parts to prevent water damage.
🔊 Strange noises coming from your heater? Sediment buildup in your water heater could be causing it. Our flushing and cleaning restore quiet, efficient operation.
🌡️ Water temperatures unstable? We calibrate thermostats and inspect your system for reliable heating.
⚡ Using an outdated, inefficient model? Upgrade to our energy-saving tank or tankless water heaters for better performance and lower bills.
🕒 Water heater emergency? Our 24/7 repair team is available anytime to get your hot water heater back fast.
Why Silco Plumbing Services Is Your Best Choice for Water Heater Solutions
FAQs
Book Your Water Heater Service Today
From sudden malfunctions to scheduled replacements, Silco Plumbing is your go-to for hassle-free water heater service in Billerica. Backed by decades of expertise, honest quotes, and fast same-day responses, we keep your home warm and comfortable.
Real Stories, Real Results from Billerica Homeowners
Jerry’s Seamless Water Heater Replacement
When Jerry from Billerica noticed his gas water heater acting up, he knew it might be time for a replacement, especially since it was still under warranty. He gave us a call. Our technician quickly confirmed it was time for a new unit. Not only did we install the replacement water heater the same day, but we also followed manufacturer guidelines by including an expansion tank and ensuring a carbon monoxide detector was in place. Now, Jerry has reliable hot water again, and peace of mind to go with it.
Lazarev’s Fast and Efficient Upgrade
Lazarev didn’t want to wait around for hot water. He reached out about replacing his aging 80-gallon power-vented unit. We acted fast. Our team removed the old system and installed a modern 50-gallon power-vented water heater with a brand-new exhaust. The entire job was completed in one visit, and Lazarev’s home was back to normal before the day ended.
Charles Gets Full-Home Peace of Mind
When Charles from Billerica called us, it wasn’t just about his water heater. He had a list. He needed help with a faulty washing machine hose, an old toilet upstairs, and a tired water heater that was past its prime. Our technician tackled it all: installing a new washing machine hose, replacing the old heater with a 40-gallon model backed by a 10-year warranty, and rebuilding the upstairs toilet with fresh parts. Now everything’s working like clockwork, and Charles has one less thing to worry about.
