Joe is my hero. My man came and immediately diagnosed and fixed the shoddy work performed by a different plumbing company and did a truly spectacular job. Every time he emerged from the bathroom he greeted me with a huge smile and reassuring progress reports. Request him for your next job, you won't regret it.
We were very pleased, besides coming out in such a short notice he was on time and installed our new toilet & shut off. I would recommend Silco to family and friends if they should need a plumber.
The Silco team repaired a complicated plumbing problem in my home that lead to the main drain. They were highly skilled, professional and diligent about staying with the problem until it was resolved! Addtioionally, they were very personable thoughout the completion of the job.
Silco Plumbing is the real deal for all your plumbing and heating needs! You’re are definitely guaranteed satisfaction. The company is dedicated, dependable and professional in working with you. I have consistently call on Jerry and his team - installed my boiler, heating and cooling systems. Special shout out to Joe! The best!!!
I had a great experience with Silco. Technician Joe Pilla was outstanding. He was informative and professional. I would recommend Silco to anyone with Furnace issues or needs
We hired Sico for an emergency service and they had a tech arrive in less than an hour. Jerry was very helpful and made our emergency top priority. Their service was top notch, and price was very reasonable. We at Aspen Environmental are very grateful for their prompt repose, and they will be our first call when we have a pluming issue. Can't say enough good things about Jerry and his crew.
Had a water heater breakdown. Connor Joseph addressed addressed all my questions and concerns patiently and pointed me in the right direction. I would definitely recommend silco and especially Connor!
We’ve had Silco work on our HVAC three or four times since moving to the area in 2022 and every time, including Connor replacing a capacitor in an AC unit today in the middle of a heat wave, the service has been outstanding. Extremely quick response time, quick but careful diagnostics, and great explanations of repair/replace options. The guys are friendly, professional, and efficient - highly recommend.
Response from the owner 1 year ago
Hello Annie,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you've consistently received outstanding service from our team, especially during such crucial times like a heat wave. It's great to know that Connor and the rest of our team have been able to provide quick and thorough service while keeping you informed about your options. Your recommendation means a lot to us, and we're grateful for your trust in Silco Plumbing, Heating, Air Conditioning & Drain Cleaning. If you ever need anything in the future, please don't hesitate to reach out. Best regards, The Silco Team
Connor from Silco was great. He is very knowledgeable, thorough, polite and pleasant. Connor answered all questions and explained everything he had to do. He went over & above with all he did. Silco is lucky to have him. If/when I need them again, will ask to have Connor do the work.
Response from the owner 1 year ago
Hello D,Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Connor provided you with exceptional service. It's always our goal to ensure our customers feel informed and satisfied, and we're delighted that Connor went above and beyond to meet your needs. Your kind words will certainly be shared with him and the rest of our team. We look forward to serving you again in the future, and we’ll be sure to have Connor ready to assist you. Best regards, The Silco Plumbing, Heating, Air Conditioning & Drain Cleaning Team
Nico got right to the job and installed our new water heater so happy to have hot water Thank you Nico
Response from the owner 2 years ago
Hi Bette,Thank you for your great review! We're so glad to hear that Nico was able to quickly install your new water heater and that you're enjoying hot water again. We really appreciate your feedback and will be here if you need any further assistance! Jerry Silverio, Owner
Joe with Silco Plumbing is excellent. Highly recommend. Professional service and great communication
Response from the owner 2 years ago
Hello Kirk,Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear about your positive experience with Joe and our team at Silco Plumbing, Heating, Air Conditioning & Drain Cleaning. Providing professional service and clear communication is always our top priority, and it's great to know we met your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future.Best regards, The Silco Team
Thank you Niko! Excellent service and understanding with my elderly parents. Finally, 2 toilets changed, after 70yrs! 😉
Response from the owner 2 years ago
Hi Linda,Thank you so much for the kind words! It was a pleasure helping out, and I'm glad we could make the process smooth for your parents. Here's to 70 more years of comfort with those new toilets! 😊 Don't hesitate to reach out if you need anything else! Jerry Silverio, Owner
Very good experience with Silco. Nico D.arrived right in time and got right to work. Pleasantly we need no other repairs or replacement. I called Silco following a "you gotta replace the furnace"" bad call by a National firm. That firm never followed up on the replacement call,made me suspicious. Thanks Silco and Nico Ducette.
Response from the owner 2 years ago
Hi Joe,Thank you for sharing your experience! We're so glad Nico could provide timely and honest service, giving you peace of mind without unnecessary repairs or replacements. We appreciate your trust in Silco and are here whenever you need us! Jerry Silverio, Owner
Prompt, reliable, professional, courteous and their workmanship is first rate. I needed plumbing work done at my home and Nikko was superb. He was all of the above and cleaned up so well you would never have known he had done any work. Thank you again Nikko!
Response from the owner 2 years ago
Hi Carolyn.Thank you so much for your kind words! We're thrilled to hear that Nikko exceeded your expectations with his professionalism and attention to detail. We pride ourselves on providing prompt and reliable service, and it's wonderful to know that the cleanup left your home just as it was. We look forward to assisting you with any future needs! Jerry Silverio, Owner
Silco Plumbing was a huge help and thoroughly professional when my toilet tank leaked from the second floor through the kitchen ceiling. Silco Plumbing sent someone that day and he tackled all the issues he found with the toilet. I feel lucky to have Silco Plumbing in my contacts. Ben was excellent to work with.
Response from the owner 2 years ago
Hi Kitty,Thank you for your thoughtful review! We're so glad we could assist you quickly and professionally with the leak. It's great to hear that Ben provided excellent service, and we're happy to be in your contacts for any future plumbing needs! Jerry Silverio, Owner
Ben did a great job!! He was here 10 mins early, which we liked. And he did a great job fixing our leaking bathroom faucet and toilet. Thanks Ben. Thanks Silco.
Response from the owner 2 years ago
Hi Ronnah,Thank you for your fantastic review! We're glad to hear that Ben arrived early and did a great job fixing your bathroom faucet and toilet. We appreciate your support and look forward to helping you again in the future! Jerry Silverio, Owner
Our Numbers in Medford, MA
+35
Years of Experience
+2K
Water Heater Services Provided
+300
Homes Served in Medford
100%
Customer Satisfaction
All the Water Heater Services You Need — Anytime You Need Us
Water Heater Repairs: We fix common issues like pilot lights, heating elements, and leaks to get your system running again.
Water Heater Replacements: When repairs aren’t enough, we provide professional replacements with efficient, long-lasting units.
Tankless Water Heater Installations: Upgrade to endless hot water and lower energy bills with a space-saving tankless system.
Routine Maintenance: Extend the life of your water heater with annual flushing, inspections, and tune-ups.
Gas & Electric Water Heaters: Our team works on all major brands and models, whether powered by gas or electricity.
Emergency Service: Hot water gone in the middle of winter? We’re here 24/7 for urgent repairs.
Common Water Heater Problems We Solve
If you’re seeing fluctuating temperatures, rusty water, odd noises, or water pooling by your tank, it’s time for a checkup. Even top-quality units need maintenance, and ignoring these signs can lead to bigger headaches down the road.
🚿 Running Out of Hot Water? We repair heating elements, thermostats, and gas valves to bring back dependable hot water.
💧 Leaks or Moisture Around the Tank? We repair or replace faulty parts to prevent leaks and avoid water damage.
🔊 Strange Noises from Your Tank? Rumbling or banging noises are often caused by sediment. We flush and clean your system for better efficiency.
🌡️ Temperature Fluctuations? We adjust thermostats and test every component to ensure perfect performance.
⚡ Outdated or Inefficient Unit? We install modern, energy-efficient tank or tankless water heaters to help you save on energy bills.
🕒 Need Immediate Help? Our 24/7 emergency water heater repair means you’ll never be left without hot water.
Why Choose Silco Plumbing Services?
💰
Upfront, Honest Pricing
We provide clear quotes before work begins
⏱️
Fast, Friendly Service
Same-day repairs and professional installations done right.
👨🔧
Experienced Since 1986
Thousands of water heaters repaired and replaced across Massachusetts.
🏡
Solutions for Every Home
Gas, electric, or tankless, we’ll help you choose what fits your needs best
🧠
Clear Communication
We explain your options in plain language so you can make the right choice.
🌿
Locally Operated
As a community-based business, we treat Medford customers like neighbors.
FAQs
Do you provide emergency water heater service in Medford?
Everything your house or business needs! We from leaky faucets and clogged drains to water heater replacements, pipe repairs, and full plumbing system installations. So call us if it’s a quick fix or a major job, our Woburn plumbing team can help.
Can you repair both gas and electric water heaters?
Absolutely. We service all major brands and models of gas and electric systems.
Do you install tankless water heaters in Medford?
Yes—we offer expert installation of tankless water heaters for homeowners looking to save space and enjoy endless hot water.
How long does a water heater typically last?
Traditional tank water heaters last about 8–12 years, while tankless models can last 15–20 years with proper maintenance.
Do you guarantee your work?
Yes—all repairs and installations come with warranties on labor and parts, plus our satisfaction guarantee.
Schedule a Service Today
Whether you need a quick repair, a new installation, or an energy-efficient upgrade, Silco Plumbing is here to help. With decades of experience, same-day service, and a no-pressure approach, we make water heater service in Medford easy and reliable.
Our Clients’ Stories
When Caplis from Medford called us regarding no hot water and worries about future reliability, our technician carefully examined the situation. During the inspection, we identified that the water heater was the sole appliance venting into the chimney, which could present safety concerns, including the possible need for a vent liner and a carbon monoxide detector. Acknowledging the unit’s age, we installed a new 40-gallon natural gas water heater with a 10-year warranty and a 1-year stress-free service plan.
Freedom’s Hidden Water Heater Replacement
Concerned about the performance of his old 50-gallon electric water heater, Gontarz from Medford contacted us for assistance. After our evaluation, we confirmed that the heater had reached the end of its life and recommended replacing it. We installed a new 50-gallon electric water heater with a 10-year warranty, offering Gontarz a reliable and durable solution for years to come.
Freeley’s Fast Hot Water Fix
DiMare, a condo owner from Medford, contacted us for a scheduled water heater replacement, as her building requires this every 10 years. Although she hadn’t encountered any issues, she wanted to proactively avoid potential future problems. Our technician installed a new 40-gallon AO Smith electric water heater, complete with a Leak Breaker automatic shut-off valve and a safety drip pan. Everything is functioning perfectly.
Faucette, a homeowner from Medford, contacted us with concerns about replacing a gas water heater that was the only appliance venting into the chimney. During our assessment, our technician identified the need to relocate the flue opening for proper draft and raised concerns about the possible need for a chimney liner and carbon monoxide detectors. We installed a new 40-gallon natural gas water heater, relocated the chimney connection, and made sure everything was up to code. The system is now operating safely and efficiently.
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